Hexin Aroma Privacy Policy
Your Privacy, Our Sacred Trust
At Hexin Aroma, we understand that your personal information is as precious as a moonlit crystal. We are committed to safeguarding your privacy and ensuring the security of your data. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our website, www.hexinaroma.co.uk (the “Site”).
Information We Collect:
- Personal Information: When you place an order or create an account, we may collect your name, email address, shipping address, billing address, and payment information.
- Usage Data: We may collect information about how you interact with our Site, including your IP address, browser type, pages visited, and time spent on the Site. This helps us improve your browsing experience and tailor our offerings to your preferences.
- Cookies: We use cookies to enhance your experience on our Site. These small text files store information on your device and allow us to remember your preferences, track your browsing activity, and provide personalized content.
How We Use Your Information:
- To Fulfill Orders: We use your personal information to process and ship your orders, communicate with you about your purchases, and provide customer support.
- To Improve Our Site and Services: We use usage data and cookies to analyze trends, track user behavior, and gather demographic information. This helps us improve our website design, product offerings, and overall customer experience.
- To Send Marketing Communications: With your consent, we may send you promotional emails about new products, special offers, and other updates. You can opt-out of these communications at any time.
How We Protect Your Information:
- Secure Socket Layer (SSL) Technology: We use SSL technology to encrypt your sensitive information during transmission, ensuring it is protected from unauthorized access.
- Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy.
- Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, and fulfilling orders. These providers are contractually obligated to protect your information and only use it for the purposes specified by us.
Your Rights:
- Access & Correction: You have the right to access and correct your personal information at any time.
- Erasure: You can request that we delete your personal information, subject to certain legal obligations.
- Object to Processing: You have the right to object to the processing of your personal information for marketing purposes.
Changes to this Privacy Policy:
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date of the last revision will be indicated at the top.
Contact Us:
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [email protected]
By using our Site, you consent to the collection and use of your information as described in this Privacy Policy.
Last Updated: 21st September 2024